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Business Analyst

Boost Commerce

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KEY RESPONSIBILITIES
  • Work directly with founders to plan the key product features/improvements
  • Define sitemap, layout pages of a new feature.
  • Write detailed specs for development team and work with them to assure that the features are delivered as requested
  • Transfer and explain the defined features/improvements for other teams (CS, Product team, Designers, and Development team)
  • Collaborate with different teams (CS, Product team, Designers, and Development team) to ideate the possible solutions, analyze the pros and cons to compare and choose the best fit solution.
  • Perform market research by speaking with customers and prospects, working with industry analysts, and looking at competitive solutions
  • Conduct user research by using User Interview and Survey techniques to empathize and understand the users’ problems
  • Generate insights from users’ feedback and user research results
  • Validate solution with users by using mockups, prototypes, and/or presentation
  • Maintain product roadmap and feature completions. Notify other teams for important change logs or upcoming features.
BASIC QUALIFICATIONS
  • Bachelor’s Degree with computer-science related background
  • Communicate fluently in English.
  • At least 2 years of proven experience as a Business Analyst
  • Master one mockup tool
  • Have a strong troubleshooting and analytical thinking skills to decide the best solution for new product features or improvements
  • Have a strong understanding of user interactions and user interface design
  • Knowledgeable in modern business technologies
  • Demonstrated experience leading cross-functional remote teams
  • Iterative mindset with a bias toward action and improvement
  • Familiarity with both design and development agile methodologies
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Familiarity with developer engineering workflows
PREFERRED QUALIFICATIONS
  • Background in software specifications, user experience, software development, or program management is preferred
  • Preferred is strong experience in SaaS pricing strategies (preferably with usage-based pricing)
  • Preferred can also be strong experience in cloud environments, continuous integration workflows and infrastructure observability
BENEFITS
  • 100% remote culture. Live and work from wherever you feel happiest.
  • 13th-month salary and performance bonus
  • Day-off: 14 days/year and Vietnam holidays
  • Macbook provided after probation period
  • Bao Viet Health Care Insurance (after 3-month in the role)
  • Monthly company party and quarterly company trip
  • Free online learning and Reimbursement for selected courses.
  • Free access to the co-working space
  • Annual Health Checks
  • Allowance for gyms, fitness, yoga plus cash bonuses for lots of occasions around the year.
  • Great chance to improve your expertise/skills and English communication via international exposure;
  • Get support and work with talented and friendly members;
JOB TYPE
Full-time
WORKING TIME
From Monday to Friday with working time 8:00 am to 5:00 pm

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